Support / FAQ's
How often are backups performed?
NovaHost performs nightly backups of data to a dedicated file storage server. Backups are performed at approximately midnight every night. In addition, the backup data file are then backed up to a second tier external tape device every morning.
Customers can also request separate backups in the event of major website updates for an additional nominal fee.
We can also provide a backup of your website data on DVD or CD, depending on the size of the website.
Support Item
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What is your backup process? (Aug-22-2007)
NovaHost backup process explained. [read more] -
What data is backed up? (Aug-22-2007)
Website files, emails, database and website log files are backed up. [read more]